Refund Policy

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At Palm Tree On The Beach, we strive to ensure our customers are satisfied with their purchases. Please review our refund and return policies below:

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1. Refund Policy:

• Refunds are eligible for items that are defective or damaged during shipping.

• To request a refund, contact us at palmonbbyjess@gmail.com within 7 days of receiving your item.

 

2. Return Policy:

• Items must be returned in their original condition, including packaging.

• Customers are responsible for return shipping costs. 

• Returns must be initiated within 7 days of delivery. Contact us at palmonbbyjess@gmail.com for assistance.